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Time, simplified

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Städtedaten von GeoNames (CC BY 4.0). Zeitzonendaten aus der IANA-Zeitzonendatenbank.

  1. WorldClockTools
  2. Tools
  3. Follow the Sun Team Coverage

Distributed teams

Follow the sun team coverage.

Visualize 24-hour coverage across distributed teams.

Follow-the-Sun Coverage

Input distributed team zones → see 24hr coverage ribbon with gaps highlighted. Shareable to Slack.

00:0006:0012:0018:0024:00
Maya
APAC Lead
Priya
India
Sam
EU
Jordan
Americas
Coverage
people online
⚠
1
1
1
1
2
2
2
3
3
2
2
2
3
2
2
2
1
1
1
1
⚠
⚠
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Covered (2+)
Solo
Gap

Regions needed

3

For clean 24h coverage

Overlap window

15–30m

Per handoff, documented

Baton pass

Ticket → Owner

Not memory or chat

Operations

How to use this page in real operations

Follow-the-sun works best when each region has a clear ownership window, a repeatable handoff note, and a small amount of overlap reserved for escalation. The visual on this page is useful because it shows whether your chosen cities create a clean relay or a messy patchwork with too many dark gaps.

A common three-region stack is North America, Europe or the Gulf, and Asia-Pacific. That usually creates enough continuity for support and engineering work without forcing every team to live in night shifts. The page is meant to make that handoff shape visible, not just to decorate the idea of global coverage.

If you are planning incident response, customer support, or a global operations desk, use this page alongside compare pages and the meeting planner. The compare pages tell you what two specific cities feel like together, while follow-the-sun tells you whether the whole regional chain is actually sustainable.

Failure modes

Where follow-the-sun breaks down

The model fails when teams rely on meetings instead of documented handoffs. If the outgoing region leaves work in chat threads, memory, or personal inboxes, the next region loses time just reconstructing context. That means the apparent 24-hour coverage is not actually productive coverage.

It also fails when the chosen regions do not have enough overlap to transfer urgent work safely. A page like this should make that obvious by showing whether the sun-shaped coverage still contains a practical baton-pass window between regions.

Questions

Frequently asked questions

What is follow-the-sun?
Follow-the-sun is an operating model where work is handed off between teams in different time zones so that activity continues around the clock without anyone working outside normal business hours. It is used widely in software support, incident response, customer service, and global product development. The goal is to reduce response times and cycle times without burning out any one region.
How many time zones do I need for full coverage?
Three well-placed regions can comfortably cover 24 hours with healthy overlaps. A typical setup pairs a team in the Americas (UTC-5 to UTC-8), a team in Europe or the Middle East (UTC+0 to UTC+3), and a team in Asia-Pacific (UTC+8 to UTC+11). Two regions can cover a full day too, but the overlap windows are shorter and handoffs need to be much more disciplined.
What are the best practices for handoffs?
The most important practice is a reliable written handoff: the outgoing team summarizes open work, blockers, and priorities in a shared doc or ticket before going offline. Keep handoffs short (15 to 30 minutes of overlap), use standard templates so nothing is missed, and make sure every in-flight item has a clear owner in the next region. Async-first communication, good ticket hygiene, and explicit escalation paths matter more than any specific tool.